Using the Walmart app makes grocery shopping super easy, especially when you’re using your EBT card! You can order everything online and either pick it up or have it delivered to your door. But before you can start, you need to add your EBT card to your account. This guide will walk you through the steps, so you can shop without a hitch. Let’s get started!
What Do I Need to Add My EBT Card?
Before you start adding your EBT card, there are a few things you’ll need. Having these ready will make the process much smoother. Make sure you have these things before you start:
- Your EBT card (duh!).
- The Walmart app installed on your phone or tablet. Make sure you have the most recent version.
- Your EBT card’s associated PIN number.
- A Walmart account (you can create one if you don’t already have one – it’s free!).
Once you have all these things, you’re ready to go! Adding your card is pretty simple, and we’ll get through it together.
Finding the Payment Method Section
The first step in adding your EBT card is finding the payment methods section in the Walmart app. Don’t worry, it’s not hidden! You’ll need to navigate to this section before you can add your card. Let’s break down where to find it:
First, open the Walmart app and log in to your account. Once you’re logged in, you’ll typically see a few icons at the bottom of the screen. These icons are your navigation tools. You need to find the ‘Account’ icon. It usually looks like a person or a silhouette.
Click on the ‘Account’ icon. This will take you to your account settings. You should see a list of options, like “Order History,” “Saved Items,” and “Payment Methods.” If you don’t see “Payment Methods” right away, look for a section called “Wallet” or something similar; that’s likely where your payment information is stored.
Once you find “Payment Methods,” tap on it. This is where you can add, remove, and manage your different payment options, including your EBT card. It’s like a virtual wallet where you store all your cards.
Adding Your EBT Card Details
Now that you’re in the payment methods section, it’s time to add your EBT card! This is where you’ll enter all the necessary information. Be accurate, so you don’t run into any issues later.
You should see an option that says something like “Add Payment Method.” Click on that, and you’ll likely be presented with a choice of payment types, like credit cards, debit cards, and EBT cards. You’ll want to select “EBT” or “EBT Card.”
Next, you’ll be prompted to enter your card details. This includes your card number (the long number on the front of your EBT card), the expiration date, and the cardholder’s name. Make sure to type everything exactly as it appears on your card. Remember, your name could be different from the name on the card, depending on the account.
After entering the information, the app might ask for your billing address. This is the address associated with your EBT card. Double-check everything before moving on to the next step, so you don’t experience any trouble. This is similar to how you add your credit card to any shopping app.
Using Your EBT Card for Purchases
Alright, your EBT card is added, now it’s time to use it! You’re almost ready to start shopping and adding items to your cart. This is where you apply your EBT for payment. Make sure to use the right payment method.
Start by browsing the app and adding the groceries you want to purchase to your cart. When you’re ready to check out, navigate to the checkout screen. Before completing your order, you’ll be prompted to choose your payment method. This is where you select your EBT card.
You’ll typically see a list of your saved payment methods, including your EBT card. Select your EBT card as your payment method. The app will then prompt you to enter your PIN number, similar to when you use your card in a store. You’ll be entering your PIN number on the app to verify your EBT card transactions.
Remember that EBT cards can only be used to purchase eligible food items. When you select your EBT card, the app will automatically filter out non-eligible items or allow you to pay for them with another card or payment method. Here’s a quick look at some of the food items that are eligible.
| Eligible Items | Ineligible Items |
|---|---|
| Fruits and Vegetables | Alcoholic Beverages |
| Meat, Poultry, and Fish | Tobacco Products |
| Dairy Products | Pet Food |
Troubleshooting and Tips
Sometimes, things don’t go perfectly, and you may run into some snags. But don’t worry, here are some common issues and how to fix them.
If you can’t add your card, double-check that you’ve entered the card number, expiration date, and billing address correctly. Also, make sure you are selecting the right payment option. The billing address is especially important, because it must match the address on file with your EBT card issuer. You can also use the contact information to call customer service.
If you’re having trouble with your PIN, make sure you’re entering the correct PIN number and you’re using it at the right time. Also, make sure you have enough funds on your EBT card to cover your purchase. The Walmart app doesn’t automatically check the balance of your EBT card, so you’ll need to know how much you have to spend.
The app may sometimes show the payment is rejected. Here is a quick troubleshooting checklist for you:
- Make sure your internet connection is working.
- Close and restart the Walmart app.
- Update the Walmart app to its latest version.
- Clear the app’s cache or data (be careful with this, as it may log you out).
If you’re still having trouble, contact Walmart customer service or your local EBT office for help. They are happy to help!
Adding your EBT card to the Walmart app is a straightforward process that lets you shop for groceries from the comfort of your own home. Just remember to gather your EBT card, the Walmart app, and follow the steps outlined above. Soon, you’ll be ordering groceries with ease! Enjoy the convenience of online shopping, and happy shopping!